As an entrepreneur and brand builder for clients, I understand the importance of staying current with the latest business theories and strategies.
That’s why I’m excited to share with you the concept of “jobs to be done,” a powerful tool that can help entrepreneurs, brand managers, and founders better understand their customers and create products and services that truly meet their needs.
But what exactly is “jobs to be done”? Simply put, it’s the idea that people hire products and services to do a specific job in their lives. In other words, they’re not just buying a product or service for what it is, but rather for what it helps them accomplish. It is a framework based on outcome-driven innovation.
For example, let’s say a customer is in the market for a new car. They might not just be looking for a vehicle with a certain make or model, but rather a car that can safely transport their family to and from school and extracurricular activities. In this case, the “job” the customer is hiring the car to do is to provide reliable transportation for their family.
By understanding the “job” customers are hiring your product or service to do, you can create offerings that more closely align with their needs and desires. This, in turn, can lead to increased customer satisfaction and loyalty.
Throughout this course, we’ll explore practical case studies (fictional and real) and anonymous examples of how some of the entrepreneurs I have helped have successfully applied the “jobs to be done” theory to their own businesses/ideas.
By the end of this course, you’ll have a solid understanding of how to use this powerful tool to drive success in your own organization.